Question 1

Is KITTE connected directly to Tokyo Station?

Accepted Answer

Yes, KITTE is located just outside the Marunouchi South Exit of Tokyo Station and is connected via underground pathways for easy access in any weather.

Question 2

Is the rooftop garden at KITTE really worth visiting?

Accepted Answer

The rooftop garden on the 6th floor offers spectacular views of Tokyo Station, including unique vantage points of the Shinkansen and Yamanote Line trains. It's free to access and particularly stunning at night when the station building and surrounding area are illuminated.

Question 3

Are there any tax-free shopping options available?

Accepted Answer

Many stores on the 1st to 4th floors offer tax-free shopping services, with approximately half of the retail shops participating in the program. Look for the 'TAX FREE' designation in the floor guide to identify eligible stores.

Question 4

Are tripods allowed for photography?

Accepted Answer

Full-size tripods are generally prohibited, especially indoors and on the rooftop. For photography, a handheld camera or a compact tabletop tripod placed discreetly on ledges is recommended.

Question 5

What's the meaning behind the name KITTE?

Accepted Answer

KITTE (切手 or きって in Japanese) means postage stamp. The name was chosen because the building stands on the site of the former post office and is currently managed by Japan Post Co. Ltd.