Question 1

What payment methods are accepted at Tokyu Plaza Omotesando?

Accepted Answer

The mall accepts multiple payment methods including major credit cards, debit cards, and various digital payment options like au PAY, PayPay, Rakuten Pay, and transit IC cards. NFC mobile payments are also supported throughout the facility.

Question 2

Is the shopping center wheelchair accessible?

Accepted Answer

Yes, Tokyu Plaza Omotesando features wheelchair-accessible entrances and restrooms, making it convenient for visitors with mobility needs. The facility is designed to accommodate all shoppers comfortably.

Question 3

What can I see from the rooftop terrace?

Accepted Answer

The rooftop terrace, known as Omohara Forest, offers stunning city views and features a peaceful green space with seating areas. It's a popular spot for relaxation and provides an urban oasis with natural elements in the heart of Tokyo.

Question 4

Does the mall have on-site parking facilities?

Accepted Answer

Yes, Tokyu Plaza offers on-site parking with validation services. Shoppers can receive parking discounts with purchases: 1 hour free with 5,000 yen spent, or 2 hours free with 20,000 yen spent.

Question 5

What unique architectural features does the mall have?

Accepted Answer

The mall is famous for its distinctive kaleidoscope-like mirrored entrance and escalator design, creating a striking visual effect. This architectural feature has become an iconic symbol of modern Harajuku design.