Question 1

What's the best way to get around Tokyu Plaza Ginza?

Accepted Answer

The building's layout can be complex with escalators located in different areas on each floor. The central and east elevators serve different floors, so check signage carefully. For easiest navigation, use the central elevators and note that some floors are only accessible via specific escalators.

Question 2

Is Tokyu Plaza Ginza wheelchair accessible?

Accepted Answer

Yes, Tokyu Plaza Ginza is fully wheelchair accessible with dedicated entrance ramps, elevator access, and wheelchair-friendly parking spaces. The building features accessible bathrooms and wide corridors to accommodate mobility devices comfortably.

Question 3

What kind of shops are in Tokyu Plaza Ginza?

Accepted Answer

The mall features a mix of duty-free shops, international boutiques, and specialty stores including European toy shops and fashion retailers. The third floor houses unique stores like ATELIER NIKITIKI which specializes in European wooden toys and gifts.

Question 4

Is there parking at Tokyu Plaza Ginza?

Accepted Answer

Yes, Tokyu Plaza Ginza offers on-site parking with both a paid parking garage and lot. Shopping purchases over ¥2,000 qualify for one hour of free parking. The parking entrance is located on the Sukiyabashi Park side of the building.

Question 5

What payment methods are accepted?

Accepted Answer

Tokyu Plaza Ginza accepts multiple payment options including au PAY, PayPay, Rakuten Pay, transit IC cards, V-Money, and dBarai. Most stores are equipped to handle both digital payments and traditional payment methods.